LONGi's After-sales Service

LONGi's After-sales Service

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We keep moving forward, true to our promise. Longi has launched its 2026 customer return visit program. Starting in Jiangsu, our team of technical experts and senior engineers provides all-round support including equipment diagnosis, process improvement and predictive maintenance, in implementation of our proactive service strategy.


Three sites, one commitment 

Longi keeps optimizing service solutions year after year. Focusing on proactive prevention, we provide full-lifecycle services for equipment.


Sticking to our philosophy of securing value through proactive maintenance, our team achieved remarkable results in Jiangsu. At the local iron ore project, we conducted comprehensive checks and thorough diagnostics on vertical ring high-intensity magnetic separators. Early risk detection and predictive maintenance effectively prevented unplanned production halts and related losses for the client.

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At a shipyard in Jiangsu, a lifting electromagnetic magnet that has been in service for 17 years underwent a full-process operating condition assessment. Engineers put forward optimization suggestions tailored to the high-intensity working environment, further strengthening the safety guarantee for equipment operation.

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At Jiangsu PV quartz sand site, we carried out combined tests on vertical ring WHIMS and wet belt magnetic separators. Together with the client, we explored production line optimization schemes to safeguard steady equipment operation via pre-emptive services.

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Service and Products, Hand in Hand

This annual visit focuses on integrating services and products. We turn mature O&M experience into actionable guidelines and train client staff on practical operations. Meanwhile, we gather field data and user feedback to fuel new product development.


Beyond regular after-sales visits, this initiative powers product upgrading. With pre-delivery training, ongoing support and yearly proactive inspections, Longi puts preventive services into every detail to guarantee reliable operation.

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Dedicate with heart, serve for the long run. We work with clients to maximize equipment value. Proactive maintenance becomes routine, customer needs shape our products. Longi marches forward hand in hand with partners.


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Get the latest price? We will reply as soon as possible (within 12 hours)

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